Privacy Policy

Privacy Policy

At Celmme, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the data collection practices, how we use the information, and how we safeguard your personal details.

  1. Information Collection

We collect personal information such as your name, email address, contact details, and payment information when you place an order or interact with our website. This information is necessary for order processing, customer support, and providing a personalized shopping experience.

  • Personal Information: We only collect personal information that is necessary for the completion of your purchase or when you voluntarily provide it, such as during the creation of an account or subscribing to our newsletter.

  • Payment Information: When making payments through PayPal, we collect payment-related information such as transaction details. However, we do not store sensitive payment information such as credit card numbers directly on our servers.

  1. Data Security

We take data security seriously. Our website uses SSL (Secure Sockets Layer) encryption to protect the information you provide, including sensitive data such as your name, contact details, and payment information.

  • SSL Encryption: This technology ensures that your data is transmitted securely between your browser and our server, protecting your personal information during the checkout process and when accessing protected areas of our website.

  1. Usage of Personal Information

We use the information collected to process orders, improve customer service, and send you relevant updates about your orders, promotions, or product updates. We do not use your personal information for advertising without your consent.

  • Marketing Communications: We will only send you promotional emails or newsletters if you have opted to receive them. You can unsubscribe from these communications at any time by clicking the "unsubscribe" link at the bottom of our emails.

  • Customer Support: We may contact you to resolve issues related to your order, payment, or product inquiries.

  1. Protection of Personal Information

We do not sell, rent, or share your personal contact information with third parties for their marketing purposes. Your personal data will not be shared or used for any other purposes without your explicit consent.

  • No Sale of Information: We do not sell your personal information, including your email address or phone number, to third parties.

  • Third-Party Partners: If we share information with third-party service providers, it is solely for the purpose of fulfilling orders or improving customer service. These providers are obligated to handle your information with the utmost confidentiality.

  1. Use of User Images and Data

We will never use your personal images, photos, or other identifiable information for marketing purposes without your explicit consent. Any content you share, such as reviews or social media posts, will only be used with your permission.

  1. Compliance with Legal Requirements

We adhere to the privacy laws and regulations of Australia, ensuring that your data is collected, processed, and stored in accordance with Australian law. If our services are used in other countries, we ensure that we comply with applicable data protection laws in those regions as well.

  • Applicable Laws: This Privacy Policy is designed to comply with Australian privacy regulations. If your data is processed in another country, we will ensure that the applicable laws of that region are followed.

  1. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

  • Retention Period: Personal information related to orders, customer support, and transactions will be retained for the duration of your relationship with Celmme, or as required by law.

  1. Your Rights

As a user, you have the right to access, update, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us via email at [email protected].

  1. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will apply to all personal information we collect after the date of the update.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:

By shopping at Celmme, you agree to the terms outlined in this Privacy Policy and acknowledge that you understand how your information is collected and used. We are committed to protecting your privacy and ensuring that your data is handled responsibly.